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Deliveries

Your orders are shipped the next day from Monday to Friday.

We offer deliveries via Colissimo and Chronopost

Regardless of the shipping method chosen, we will provide you with a link upon shipment that will allow you to track the delivery of your package online, accessible in your email inbox or from your order history.

 

FRANCE 🇫🇷

Click&Collect : Free

If you are planning to visit us in the coming days, opt for in-store collection!
Your order will be available within 24 hours following validation of your payment, you will be informed by email.

Chronopost Pickup Point : 5€ or free from 100€

Recieve your order between 2 and 4 days in France using the 11 000 pickup point Chronopost, Shop2shop 



Colissimo Pickup Point : 5€ or free from 100€

Delivery between 3 and 6 days with the french post  Pickup Point

Colissimo Home  : 10€ free from 200€

Have it delivered to your office or home within 48 hours. Please note you must be present to receive the package, otherwise it will be made available at your nearest post office for 15 days.

French Polynesia, Guadeloupe, Guyana, Martinique, Mayotte, New Caledonia, Reunion Islands, Saint Pierre and Miquelon, Wallis and Futuna, French Southern Territories.

Colissimo Outre Mer : 30€ free from 300€

Delivery against signature only, at home or at your workplace. Allow 10 to 20 days to receive your order.

 

FOREIGNERS 🌍

BELGIUM, ANDORRA, MONACO

At Relay Point: €10 or free from €150

Allow 6 to 12 days to receive your order. Consult the list of available relay points :  17000 Pickup Point  


To your door : 20€ free over 250€

Delivery against signature only, at home or at your workplace. Allow 5 to 10 days to receive your order.

EUROPE ZONE 1

Destinations: Austria, Czech Republic, Denmark, Estonia, Finland, Germany, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom


To your address: 20€ or free from 200€

Delivery against signature only, at home or at your workplace. Allow 10 to 20 days to receive your order.


EUROPE ZONE 2
Destinations: Bulgaria, Croatia, Cyprus, Greece, Hungary, Iceland, Ireland, Italy, Malta, Norway, Romania

To your address: 20€ or free from 200€


Delivery against signature only, at home or at your workplace. Allow 10 to 2 days to receive your order.


SWISS


20€ free from 250€

Delivery against signature only, at home or at your workplace. Allow 5 to 15 days to receive your order.


REST OF THE WORLD

49€ offered from 500€

Delivery with signature only, to your home or workplace. Allow 10 to 20 days to receive your order.


FREQUENTLY ASKED QUESTIONS :

I want to return an item

You can return your order within 15 days of receipt. See the Returns page for instructions.



Track the delivery of my order

You received tracking information by email when your order was shipped.
Check your email or log in to your customer account ;)



My package is lost

We invite you to contact our Customer Service by email via the contact page.
Remember to indicate your order number. We are here to help you !


My package has been returned to sender


Unfortunately, once your package is returned to our Workshop, it cannot be sent back to you and will be automatically refunded within 10 working days.


Shipping costs include packaging, handling and postage.
Particular care is taken with packages containing fragile products. Packages are oversized and protected.
* Please note that during collection launches, sales or other sales peaks, the preparation times for your order are extended. It takes 2 to 6 working days after validation of your order.
** In the event of delivery outside mainland France, administrative and/or customs fees may be applied by the carrier.